If you have any questions or concerns regarding the delivery of your order, such as a package that has not arrived after it has been shipped, we kindly ask you to reach out to the shipping company directly. This will help to ensure that your package reaches you as quickly as possible.Before placing your order, we invite you to take a moment to review the Frequently Asked Questions section.
We are committed to doing our best to ensure that your purchase reaches you. In the interest of efficiency, we respectfully request that you check your shipping address and provide a phone number that can be connected within Japan (your accommodation number) when you place your order.
Arigato gozaimasu.
Yamato Transport
Track and trace service
Sagawa Express
Track a package